A very big helpI called customer service for information on my PPP loan. What a mess!!

He immediately resolved my issue. I kept waiting for to see loan docs in the Kabbage site. The company approves lines of credit up to $250,000. This indicates that many businesses are using Kabbage's service and that the payment scale is affordable and sustainable. I will say that everyone I spoke to was extremely pleasant and tried to help locate it. I submitted an application for PPP loan through kabbage, after bank of america had ignored my app for 3+ weeks. I completed this successfully and was told that I was tentatively approved for a certain amount but that they needed my tax returns and my bank account information. It just shows my loan with the grace period ticking away and I haven't seen a dime of it. It says their customers service open time is 9 am - 9 pm but they do not answer the phones, at 4:30 pm you can no longer get someone to pick up.We applied for a PPP loan before the deadline in early August. Zelenka, resolve all my questions and issues. Instead, the company looks at your business performance when approving your loan. As mentioned earlier, Kabbage's lending platform is based on the line-of-credit industry. All Rights Reserved. The bank that we have had our business account with for nearly 20 years chose you to basically keep the very life and future of our company alive. Thank you!My business has been utilizing Kabbage's Business Loan Platform for the last 4 years. Congress has approved an additional $320 billion that's rolling out starting Monday.This is crazy another Bail out for the Big Boys even Carnival cruise gotta bailed out this government is Backwards.I applied at kabbage and was unsure if I was doing it correctly cause I can’t talk to anyone and they don’t reply to your emails. Thank you for that Kabbage.I hope sharing my experience with Kabbage will help those considering them for their PPP resource to steer clear of them.

Their customer service is ZERO. In many cases, a personal guarantee requires the borrower to put up personal collateral. She basically made my PPP loan possible and I'm very grateful to her.Attend my questions and answer them as soon as they can which its reasonable because of all people helping once. Logged into Kabbage, confirmed the account! Most Kabbage clients use their funds for short-term needs, such as equipment upgrades, purchasing inventory, or funding payroll. The Loan made under PPP must be submitted to and approved by SBA. I am sorry lot of people seem to be having trouble, but I must have just been one of the lucky ones!! Ok, no problem. customer rep- Ryan W- is EXCEPTIONAL.

I filed my application by 9:10 Monday morning. and connect confidently with companies that deserve their business. I had however received an email saying they were being acquired by American Express at this very busy time when they are clearly unable to manage their workload. Keep reading for our comprehensive Kabbage review including the pros and cons of choosing this lender or jump straight to the more than 1,000 Kabbage reviews below to hear what small business owners think of the company. When customers apply for a loan with Kabbage, it is a short-term solution. As an online lender, their infrastructure is built to support online applications whereas traditional banks have thus far struggled to handle the influx of SBA loan requests. Thank you Jules, I appreciate very much that he took charge about the current situation is working with so many businesses impacted by the Covid-19.I called very stressed over a payment due in 2 days. She was extremely patient and stayed on the line to be sure it was all submitted properly. -> It is a loan giver program authorized by SBA. IDK what else to do in order to change banking info.

I have been in the business for 24 years and experienced few online applications over the years. The deposit was returned by the bank because it did not have my name on it (according to the bank). This IS for real. They were 100% non responsive, they failed to reply to an overnight letter, and email requesting a simple phone call. I am supposed to be watching my dashboard and waiting for micro deposits now I guess.,. I'd emailed as well but hadn't heard back from anyone. The funds are in my account by 7:00 am Thursday. My bank “partnered”  with Kappage for PPP. Thank you so much! But opting out of some of these cookies may have an effect on your browsing experience.Are you muddled in a financial crisis? Great experience overall!Jules (Kabbage Representative) had quickly responded to my email and completed request with a detailed explanation. Not only they are so unprofessional, they don’t answer phone calls when you need help. I thank Kabbage for their help during these tough times and I am also very happy that they have amazing team members like Stephanie W to help citizens with their needs. Then read the list of docs needed to submit with the application - and decided to wait until Monday July 20th to get my office manager to help gather them in PDF format. I have been told for two weeks daily that I am the highest priority. Kabbage SBA Loans. Would not give reason.A week later get an email saying we had been declined because they couldn’t verify information plus a time limit had expired anyway.

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