You can get a refund on the remaining portion of your unused Season Ticket if: Your Weekly Season Ticket has three or more days' validity remaining Your Monthly or Custom Season Ticket has seven or more days' validity remaining Please email us to request your refund and avoid requesting a refund online through My Bookings as cancellation charges will be applied online.ÖBB is gradually returning to the normal timetable. Traffic between Marseille and Nice will resume later.To travel in Italy and France, “restrictions may apply and formalities may be necessary”: Thello advises customers to check official websites directly. Find out High-speed, regional and cross-border services are almost back to normal and new destinations have been added. Comparez et achetez vos billets de train ou de bus pour 35 pays européens avec Trainline. A partial refund doesn't necessarily work out as a 50% refund. Advance tickets are only sold as Single fares, so partial refunds don't apply.However, based on the current coronavirus (COVID-19) situation, you can get an exceptional refund on Advance tickets, provided they were bought before and valid for travel after 23rd March 2020. VAT number: 791 7261 06.Sorry we couldn't be helpful. You should contact your tour operator or airline if you have any questions about your return journey.Traffic has almost returned to normal since 8th June.SBB recommends observing a physical distance of two metres and, as far as possible, postponing travel outside peak hours.Please check your connection immediately before departure in the online timetable, which is updated regularly.Interrail/Eurail passports purchased before 14 March 2020 can be refunded as a gesture of goodwill for travel dates up to 31 July 2020 (last initial validity date).There will be no Thalys trains to the stations of Marne-la-Vallée, Paris-Charles de Gaulle Airport, Bordeaux and Marseille.If your train has been cancelled between March 10 and August 29, 2020:You can postpone your journey – without additional costs – to a later date within a year from the date of your original journey. We’d also advise wearing a face covering and carrying hand sanitiser and using it regularly.In the UK, around 50% of trains are running. Read more info on Please bear in mind, we can only refund tickets that have not been used. It will be compulsory to wear a mask or scarf on trains, in stations and on platforms. Can I take a different train than the one I booked? You need to reserve a seat for some train operators. Your refund is calculated by subtracting the price of the equivalent Single ticket from the price of the Return ticket. Delayed trains and strikes: how to receive compensation; Why can’t I refund my ticket? From June 1st access to the train will be closed 5 minutes before departure, please board your train in plenty of time. Alternatively, see the refund and change conditions forWe've waived the refund fee to help you during this uncertain time. Train times, delays and disruptions. If you're not offered a full refund, do you want trainline to process a standard refund? You're advised to travel during off-peak hours (after 09:00, before 16:00, or after 18:00.) All rights reserved. If you are returning from Spain (including from the Balearics and Canaries) you will be required to self-isolate on your return to the UK, but the FCO is not advising you to cut short your visit. This means that you will need to buy a City-Ticket to get to and from your departure and destination stations on the new date of travel.You can flexibly reschedule a cross-border trip for any date up to and including 31 October. Registered address: 3rd floor, 120 Holborn, London EC1N 2TD, United Kingdom. The ticket can no longer be printed following the first day of travel of the originally booked ticket.Due to the unpredictable time, it may unfortunately happen that trips which are more than three weeks in the future will be cancelled.If your ride is affected by cancellation due to Covid-19, you will be reimbursed and provided with a full refund of the ticket price in the form of a voucher as per the Terms & Conditions.The network has changed but new travel routes will be added every week.

Can I change the name on my ticket?

You should contact your tour operator or airline if you have any questions about your return journey.The offer of frequencies and international trains between Spain and France will be extended according to the evolution of demand.Refunds can be requested after the travel date of your ticket, up to 3 months later.You can cancel your TGV INOUI, OUIGO, TER connection and INTERCITÉ S ticket free of charge before departure for trips If you are returning from Spain (including from the Balearics and Canaries) you will be required to self-isolate on your return to the UK, but the FCO is not advising you to cut short your visit. You can request a refund, regardless of the fare or route, in the following circumstances: To request a refund for a regional train please print and complete If your journey is departing from or arriving at Lombardy (and your PDF ticket shows the Trenord logo), please follow these steps. How do I cancel and refund my ticket? To do so, you need to keep your original ticket and contact If you bought a ticket before June 23, 2020, for a journey in July and August, Thalys assures an exchange without any fees until 30 days before the departure date on your original tickets.

Exemptions apply.To help with social distancing onboard, you now need a seat reservation to travel with some train operators, including:The quickest and easiest way to request an exchange or refund for your train tickets is by doing it online in three easy steps. If you apply for a refund from Monday 7th September 2020 onwards, your refund will be from the date of requestIf you apply for a refund from Monday 7th September 2020 onwards, your refund will be from the date of requesthe voucher is valid for 12 months from date of issue, for travel up to 6 months later.Eurostar are adapting their timetables and reducing the number of services each day.

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